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Customer Service

Customer Service Group

Customer Service Team

 

FGWA provides comprehensive support to its customers from the quoting process to installation and throughout the operating life of the equipment.  It is our policy to provide each customer with Legendary Service to maintain confidence in our equipment and abilities.  As an added service we offer a bilingual (Spanish) staff to assist you.



Offices and Manufacturing Facilities for traditional Fleetwood product line:

Corporate Office:
1305 Lakeview Drive
Romeoville, IL 60446
800.527.0494 / 630.759.6800
Fax: 630.759.1856
Spring Valley Business Centre
Porters Wood, St. Albans
Hertfordshire, England AL3 6EN
+44 1727.836101
Fax: +44 1727.841790

Office for Order Processing for traditional Simplimatic-Wyard product line:

2289 East Cedar Street
Suite 108
Lino Lakes, MN 55038
800.328.2836 / 651.464.4000
Fax: 651.982.9993

Office and Manufacturing Facility for traditional Goldco product line and Manufacturing Facility for Simplimatic-Wyard product line:

5605 Goldco Drive
Loveland, CO 80538
800.248.0605 / 970.663.4770
Fax: 970.663.7212

Office and Manufacturing Facility for traditional AMBEC product line:

1320 Wards Ferry Road
Lynchburg, VA 24502
888.553.0095 / 434.582.1200
Fax: 434.582.1284

CUSTOMER SERVICE CONTACTS
Romeoville, IL
Traditional Fleetwood
Gina Tolomeo
Parts Manager
630.759-6800 x295
630.759.1856 Fax
Gina.Tolomeo@FGWA.com

Martin Reynolds
Latin American Accounts
630.759.6800 x264
630.759.1856 Fax
Martin.Reynolds@FGWA.com

Vera Wienski
Parts Department
630.759.6800 x292
630.759.1856 Fax
Vera.Wienski@FGWA.com
Sue Picek
Parts Department
630.759.6800 x294
630.759.1856 Fax
Sue.Picek@FGWA.com
Dan Lamphier
Field Service Manager
630.759.6800 x257
630.759.1856 Fax
Dan.Lamphier@FGWA.com
Rich Moldovan
Field Service
630.759.6800 x291
630.759.1856 Fax
Rich.Moldovan@FGWA.com
Loveland, CO
Traditional Goldco
Pete Postiglione
Parts Department
970.663.4770
970.278.4418 Direct
970.667.4226 Fax
Pete.Postiglione@FGWA.com
Jesse Gardner
Parts Department
970.663.4770 x222
970.667.4226 Fax
Jesse.Gardner@FGWA.com
Kevin Irwin
Field Service Manager (Loveland and Lino Lakes)
970.663.4770
970-663.7212 Fax
kevin.irwin@FGWA.com
Lino Lakes, MN
Traditional Simplimatic-Wyard
Tamara Schwartz
Parts Department
651.464.4000
651.982.9993 Fax
Tamara.Schwartz@FGWA.com
Zella Oswald
Parts Department
651.464.4000
651.982.9993 Fax
Zella.Oswald@FGWA.com
Kevin Irwin
Field Service Manager (Loveland and Lino Lakes)
970.663.4770
970-663.7212 Fax
kevin.irwin@FGWA.com
Lynchburg, VA
Traditional AMBEC
Lee Dearing
Parts Department
434.582.1200 x367
434.582.1326 Fax
Lee.Dearing@FGWA.com

Terri Ott
Parts Department
434.582.1200 x266
434.582.1326 Fax
Terri.Ott@FGWA.com

Robert (Bob) Reed
Field Service Manager
434.582.1200 x271
434.582.1284 Fax
Bob.Reed@FGWA.com

FGWA-UK / St. Albans
All Product Lines

Steve Harper
Parts Department
+44 1727.836101
+44 1727.841790 Fax
Steve.Harper@FGWA.com